Terms and Conditions
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with, and be bound by, the following terms and conditions of use which govern Luxury Rattan Direct relationship with you in regarding this website. If you disagree with any part of these terms and conditions, please do not use our Luxury Rattan Direct website.
The term "Luxury Rattan Direct" refers to the owner of the website whose registered office is Old Mill Industrial Estate Bamber Bridge Preston PR5 6SY.
PRICES AND PAYMENT (ALL PRICES ARE INCLUSIVE OF VAT)
Whilst great care is taken to maintain accurate pricing on the site, there will be situations where a mistake may occur and for this reason the pricing cannot be guaranteed. If this occurs, we will notify you of the error before your order will be processed. You will then have the choice to either accept the correct price or to cancel your order.
Credit and charge card payments are subject to validation and authorisation by the cardholder's issuer and we will not be held liable for any non-delivery or delay if a card issuer refuses to authorise payment.
We reserve the right to alter prices from time to time without prior notification, however if you have paid for an item at a price prior to the change then this price will stand for that transaction.
We cannot accept responsibility or liability for failures in transmission of information deletion, non-delivery or failure to store any communications by you.
If there are discrepancies in the order details regarding customer/shipping/card holder address your order maybe subject to additional security checks. You may be asked to provide further proof of identity, failure to comply with these request may result in delay or cancellation of your order.
We will not accept responsibility for any damage on goods caused by you.
You acknowledge that the information contained in this site is provided without warranty and in particular we do not represent or warrant that the information is accurate, complete or current or that the use of this site will be uninterrupted or error free, and we exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. We have taken reasonable steps to display as accurately as possible the appearance of all products displayed on the website. However we cannot guarantee that your monitor's display of any colour or other detailing will exactly reflect the appearance of the product upon delivery.
Your use of any information or goods on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
It is the customer’s responsibility to provide a correct, accessible and secure delivery address. Ownership of the item will pass to you once it has been signed for at the provided delivery address.
These terms and conditions do not affect your statutory rights as a consumer. For more information about your statutory rights, please visit the Department of Trade and Industry's Consumer Gateway website.
These terms and conditions shall be governed by and construed in accordance with English law, any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit, any failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of those terms and conditions.